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Angie’s List Reviews

We are proud to say that they are all A ratings!

Exacting, fast, efficient, professional and just what we wanted.

We originally scheduled Tom to install a couple of fixtures in our kitchen, however we discovered a small leak in our kitchen faucet cabinet that we had Tom inspect and fix instead. We had Tom inspect the leak and we found the root cause to be improper installation of a couple of fixtures above the sink basin from a past contractor that caused water to leak to the bottom of the cabinet. Tom walked me through his process and fixed the leak immediately, as well as installed a new fixture for us and sealed it so it wouldn't leak like the previous installation. He also spent some time pointing out concerns for future maintenance and gave me tips on how to maintain the home. His wealth of knowledge impressed me and liked the fact that he shared it so willingly. I highly recommend Tom and would hire again.

It went well.

Smooth and easy.

Tom did an excellent job. He was punctual, very professional, and did terrific work. He had great communication skills and explained everything he was doing. I would definitely hire him again. He was a really nice person as well. It was a pleasant experience. Thanks Tom!

Tom went out of his way to communicate timing of arrival, what was wrong and what options I had to fix the problem. As there was time still available after the problem was fixed, Tom helped me look into all other pluming questions / concerns from the house. He helped me with a few other lingering concerns and my house is better for it now. I look forward to Tom becoming my permanent Plumber moving forward.

Tom was so knowledgeable, pleasant and helpful. He explained everything he was doing and answered all of my questions. We will definitely call him again when we need help with plumbing, electrical or house repairs. It seems he does it all.

Very well!

It went so well. I asked for a new, more efficient toilet. He went back to the shop, got one (during rush hour), brought it back and installed it. He took the old one with him as well as all debris. He was professional and super smart...he is actually a general contractor! If you get him on a $99.00 you are getting a bargain. Don't worry, you won't regret it, and he is not just rushing thru the job to get more ratings....

It went so well. The work that Tom, the owner, and his assistant did went more thoroughly than I expected. They were not satisfied with a little snaking of the drains; they went behind the traps and snaked into the walls. They found corroded pipes and improper installation issues and made it right. They protected our wood floors, cleaned up perfectly and made sure I was aware of the need to monitor if any drips came back so they could come back if needed. I could not be happier. FYI: They were late, but were clear about the potential for lateness and made all the phone calls to me so I knew exactly what was going on. And it was only 15 minutes, so no problem. I can't tell how many other contractors I have dealt with that don't show this level of respect. This was a great success, and I'll be using their services whenever possible. Thanks Tom and Felipe!

Tom was amazing! (and his assistant) He fit me into his schedule within a day, was very punctual, friendly, and knowledgeable! Not only did the repairs get completed, he went out of his way to inspect the piping of my house, showed me photos, and told me what to look out for in the future. I will hire him again if/when I need bathroom/kitchen/piping work done, and would recommend him to anyone in need!

Both the estimate and work were done in a fast and efficient manner. Bay Bathrooms is extremely responsive. Tom and his crew worked steadily and quickly, completing the job under time and under budget. Every step and consideration was explained to me beforehand, in a manner that I could fully comprehend. They showed up on time, did a very excellent job, and removed every trace and speck of sawdust and debris. I couldn't have been more pleased. I highly recommend Bay Bathrooms and Kitchens.

I worked with Tom Todd on a bath remodel undertaken by another company. I can honestly say Tom saved my project and my sanity. Tom was a building inspector, so he knows the codes and he has contacts for other experts as needed. Tom cares about his clients, and listens carefully to concerns. He communicates well, making sure that changes and problems are addressed as they arise, and work is executed to client satisfaction. I recommend Tom for any remodeling work you are planning.

Tom is very professional with how he presents products to his customers, he is one of the most prepared and knowledgeable contractors I have worked with. He is completely aware of the ever changing and complicated California code. Tom will review all orders ensure that there are no mistakes or incorrect product, and after seeing many of the finished products, him and his guys do an amazing job. He is definitely the way to go when remodeling to know that the job will be done right. He pays attention to all the finishing touches and has really impressed me.

This is a team of experienced professionals that are pleasant, patient and knowledgeable in all aspects of construction and remodeling. I HIGHLY RECOMMEND THEM! THE ISSUE. My (just 4 year old) walk-in shower stall was built incorrectly (unlicensed contractors). They cut out important steps necessary to build a shower correctly and had used a liquid membrane instead of a shower pan that eventually leaked from the seams, swelled and made the shower floor crack and bulge. Bay Bathrooms completely removed the old shower stall to the studs, assessed the damage, which thank goodness was not structural. Then they rebuilt it the correct way! THE PROPOSAL. Tom Todd, Owner of Bay Bathrooms, had a clearly written Proposal with every single detail written out and explained. He took the time to review each item leaving nothing unexplained or unclear. THE DEMO. A tunnel was erected and taken apart each day there is "dust" made. I can honestly say that there was not a spec anywhere in my house except for the tunnel and the shower area. AMAZING! THE BUILD. First the walls and window were brought up to code (passed inspection). Then they completely rebuilt an amazing, beautiful shower. Each day Tom reviews what would be done, and at the end of the day, went over each detail for my approval. If I was not pleased with anything, then they would accommodate the change. Needless to say, I have absolutely nothing bad I could say. This shower was built perfectly! I ABSOLUTELY LOVE IT! I will most definitely use Tom Todd, Felipe and Bay Bathroom for all my future remodeling projects. They are not limited to just bathrooms; they are experts in many remodeling/construction projects.

One of the most difficult things about doing any kind of renovation is finding the right contractor to perform the project. Well, if you are reading this review - STOP LOOKING - you've found the right guy for the job! This was our first major renovation and Tom at Bay Bathrooms was great about helping us get through the process from picking out the right tile to bathroom fixtures. He and his team were both punctual and professional. When the tub installation took a little bit longer than anticipated Tom and his team worked longer hours so that they could stick to the timeline they had promised. We appreciate his thoroughness and attention to detail. The bathtub and tile work is beautiful and we can't wait to start the next project.

It was a pleasure working with Tom and his crew. Tom was very attentive to detail and covered all the major points of the remodel. I hired him to remodel a bathroom in my parents' home (elderly) and Tom brought up many good design features such as grab bars and a "curb-less" shower stall. We took out the old tub and converted the tub to a shower stall. The end result looks great and my parents are happy with their new bathroom! Tom took care of everything and made it easy for me since I have a very busy schedule at work. Thanks again Tom!

Somehow, the electrical circuit to my bathroom and office stopped functioning. Mr. Todd previously had remodeled my hall bathroom and I was very pleased with the job especially since this is a historical house. Based on Mr. Todd's performance on other jobs he did for me, I hired him to do this latest project. I was glad that he came out for such a small job, and I was relieved that he so quickly performed the repairs and that the cost was minimal.

Call Bay Bathrooms and Kitchens in San Jose CA today at 408-610-3703.

Proudly Serving: San Jose, Santa Clara, San Mateo, Palo Alto, Sunnyvale, Saratoga, Mountain View, Los Gatos, Los Altos, Cupertino, Campbell, Menlo Park